Service Excellence

Other information

Face-to-Face Training / Classroom Terms and Conditions:

1. Laws and Regulations: This training follows the applicable laws of the country where it takes place.

2. Equipment and Internet: Participants need a computer or mobile device with reliable internet for training. The company is not responsible for technical issues with participants' equipment or internet.

3. Attendance and Completion: Participants must attend all sessions and complete coursework to receive a certificate.

4. Cancellation or Rescheduling: The company may cancel or reschedule training due to unforeseen circumstances. Participants will be notified promptly.

5. Conduct: Participants must behave ethically and professionally. Disruptive behavior, harassment, or discrimination will result in removal from training.

6. Intellectual Property: Training materials are owned by the company and may not be shared or reproduced without written permission.

7. Recording: Participants cannot record sessions without prior consent from the company.

8. Feedback and Evaluation: Participant feedback may be used for training improvement. Personal information won't be disclosed without consent.

9. Payment and Refunds: Full payment is required before training starts. Refunds are granted if the company cancels or with written notice within a specified timeframe.

10. Agreement: By registering, participants agree to the company's terms and conditions.